Gavin went over to our home yesterday and he spent a great deal of time inspecting the home and giving me suggestions. He was courteous and very honest. He mentioned we might have a plumbing leak that could be the reason for the foundation issue and suggested we get a plumber to look and see if there is a leak and then do the foundation repair. Most companies I think would have said to fix the foundation right away for financial gain and by Gavin telling me to fix the possible leak first that tells me they are trustworthy and I DO look forward to repairing our foundation with Straightline as soon as we rule out plumbing issues.